Commercial Collection Agencies of America


Elevating the standards of the commercial collection industry


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  • 23 Feb 2021 9:30 AM | Anonymous member (Administrator)

    We are honored to present Learnings from the Third Party Collection Perspective at the Credit Research Foundation’s March 2021 Forum. Commercial Collection Agencies of America is a CRF Platinum Partner and the only collection agency certifying body to have its certification program endorsed by CRF.


    In an impressive collaboration between Credit Research Foundation Platinum Partners, Commercial Collection Agencies of America will be joined by ABC-Amega Inc. and AG Adjustments Ltd. to present Learnings from the Third Party Collection Perspective at CRF’s Accounts Receivable Forum, March 15-17, 2021.


        
     Sam Fensterstock   Dom Di Loreto
     AG Adjustments, Ltd.   ABC-Amega, Inc.

    The powerhouse session will feature ABC’s Dom Di Loreto and AG’s Sam Fensterstock, who will examine the ARM landscape over the last year with CCA of A’s Executive Director, Annette M. Waggoner.  The veteran collection practitioners will come together to offer cogent insight on:

    • Learnings from third party agencies how collections have changed since Covid19, with commentary on the WFH-work from home-environment.
    • Practices commercial agencies can carry forward in a post-Covid19 world
    • How and what process changes were made at the agency level
    • Agencies’ effective connection with commercial debtors to maintain maximum recovery
    • Regulatory compliance upkeep
    • How best for a credit professional to discern if an account is truly commercial in nature or if it is consumer
    • Insight on how agencies can best assist the credit grantor given transactions are being handled more on a “system to system” platform as opposed to “person to person”
    • A first look at the Association’s analysis of account placement with third parties during the pandemic and what is expected in the next eighteen (18) months.
  • 12 Jan 2021 9:30 AM | Anonymous member (Administrator)

    Commercial Collection Agencies of America recently announced that through its initiative, Commercial Collection Agencies of America Gives Back, a portion of the proceeds of its virtual annual meeting has been given to Mental Health Advocates of WNY, formerly known as the Mental Health Association of Erie, New York.

    Since 1962, the Mental Health Advocates of WNY, Inc. has provided essential programs and services to seniors, adults, families and children in Erie County.  It also supports advocacy and intervention in schools, workplaces, treatment agencies, courts and homes. 

    The nomination of Mental Health Advocates of WNY was made by Independent Standards Board Chair and Credit Research Foundation President, Bill Balduino in honor of Angelo Di Loreto, the son of one of our Association members. 

    At the general membership meeting, the Board shared the nomination with the members who overwhelmingly supported the donation, some of whom contributed personally, as well. 

    “I personally wish to thank all of you who participated in this worthwhile cause.  The Association has been a guiding light with its approach and execution of supporting worthwhile causes and in this unusual time there is no more situation that deserves our attention. Much appreciation to board members and the membership itself of Commercial Collection Agencies of America for its generous response,” stated Balduino.    

    Mental Health Associates of WNY also offers school-based prevention and education programs to address the needs of students from Pre-K through 12th grade as well as collaborates with other agencies and organizations to provide innovative, creative and artistic programs to reach new audiences to promote mental health.  Donations can be made at www.mhawny.org.   An excellent resource guide can be found by clicking: MHA of WNY Community-Resource-Guide.pdf .

    Commercial Collection Agencies of America President, Bruce Godwin commented, “Our industry deals with different adversities daily, some short-lived and others more long term. The chance to help, even if only in a small way in the field of mental health is something that our members felt was not only needed, but very important during these pandemic times.”

    Commercial Collection Agencies of America has also been fortunate enough to donate a portion of the profits from previous meetings to The Cystic Fibrosis Foundation, Wounded Warrior Project, Blessings in a Backpack, The ALS Association-Greater Chicago Chapter, The Red Cross, American Foundation for Suicide Prevention, The Emily Stillman Foundation and the American Diabetes Association. 

    Commercial Collection Agencies of America is an organization of commercial collection agencies, creditors’ rights attorneys and law list publishers, many of whom have been certified for over four decades. It is the only Association in which all agency members must be certified and offers the superior certification program in the industry.  

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Commercial Collection Agencies of America, Inc.

P.O. Box 1695, Arlington Heights, IL 60006

(847) 907-4670 ~ info@commercialcollectionagenciesofamerica.com

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