Description
AFM is a commercial (B2B) collection agency with more than 60 years of experience supporting businesses across a wide range of industries. The firm specializes exclusively in commercial debt recovery and works with organizations navigating complex receivables environments.
AFM approaches collections as an integrated part of the broader financial and credit lifecycle. The agency is attorney‑backed and data‑driven, with an emphasis on transparency, compliance, and constructive engagement. In addition to recovering aged, disputed, or avoidant receivables, AFM provides operational insight designed to support informed financial decision‑making and long‑term client relationships.
AFM’s internal culture reflects a people‑first philosophy focused on accountability, trust, and continuous improvement. Operating as a fully remote organization, the firm emphasizes transparency and employee empowerment while maintaining high professional standards. Since 2021, AFM has more than doubled in size and has been recognized by ACA International as a Best Place to Work in Collections, as well as by Crain’s Chicago Business as a Best Place to Work in Chicago.
Industry Experience:
Insurance, Transportation, SaaS, FinTech, Banking, Construction, Staffing, Media, Healthcare, Utilities, Business Services